Ideas for Heatmiser as submitted to our Feature Upvote board. Ideas are ordered by 'new' and the 50 top matches are included. pr_95entmhn8wxyd5z 2025-06-23T12:54:10Z sug_aheanhmtn64nopc 2026-02-06T13:25:06Z 2026-04-06T18:18:51Z I would love to see ethernet connectivity for the stats, many of our installs are new builds so running cabling is not an issue and would love to see this on the Fan Coil stats. Also revamping the current design to something like the neoStat Pro sug_s2tviglhvigv3b1 2023-11-03T11:46:41Z 2026-01-14T11:21:12Z The ability to export data from all Stats to a CSV file is extremely useful. However the current format of exporting data at 1 minute intervals and grouping all the Stats by Date/Time in a single file is problematic for plotting graphs. May I suggest: 1) A choice of intervals in the exported file - say from 1 - 60 minutes (I find data every 10 minutes more than adequate). 2) Grouping the data by Stat - either as a single file or as separate files for each Stat. Although this is easily overcome by Sorting the data in a single file by Stat and Date/Time. sug_difai4vzbgtrw1y 2025-09-04T09:29:56Z 2026-01-14T11:19:58Z I have an outside/garden cabin heated by underfloor electric heating controlled by a NeostatV2. My home downstairs is heated by water-based UFH gas CH, and each of the zones and the upstairs radiators are controlled by NeostatV2s. All the Neostats are in range of and linked into a single Neohub2 inside my home. The cabin has wider temperature extremes than the in-home zones and regularly triggers the high/low temperature push notification alerts. May I request that those alerts be implemented at a zone level rather than at a system level please? sug_bn1tmmk7k3sdovw 2025-12-07T16:04:59Z 2026-01-14T11:17:47Z I manage two Heatmiser locations (separate buildings) within a single system and have named each one in the Locations section. However, when I open a location, the main summary screen is always titled ?Home.? It would be much more useful if this page displayed the actual location name instead, making it clearer which building I?m viewing. sug_kerrek0zxulzsso 2025-12-30T18:27:43Z 2026-01-14T11:17:31Z Raise an alert (push notification) if the system is calling for heat and the temperature is falling sug_za0vruujwp40o9t 2026-01-02T17:43:54Z 2026-01-14T11:17:25Z I find the 8hr hold option limiting. Would like options up to 24hrs and also indefinite hold (like Tado has). For example, I have a room I occasionally use as an office, so when I turn the heating on at 6am, I would like it to last through to 6pm. That room is also our 'final' spare room when we have a houseful of guests. Its schedule is generally to not heat much at all, but when someone is staying, I would love to hold the room at 18 degrees for the whole weekend. sug_d1wlhcmzzykdi9k 2025-08-01T21:25:58Z 2025-08-11T07:52:06Z Either a wall socket dock for the neoair so you can plug it in directly ( like a plug socket wall mount ) or a transformer pack that you can use with the desktop mount. sug_he89jyfnw5mut6w 2025-05-27T22:32:21Z 2025-06-23T12:54:29Z 1) Bedroom backlight triggered accidentally on passing is like turning on the ceiling light that cant be cancelled - waking up my wife - allow programmable eg OFF between 22:00 - 07:00 also Single tap to turn off rather than wait 2) Ensuite - great as a nightlight rather than turning on ?too bright? ceiling light Could double tap to stay ON and single tap for OFF. 3) Use the App to set the backlight brightness. sug_0d96uwcbcvqyil1 2025-05-27T22:20:56Z 2025-06-23T12:54:35Z Timer stat is used to turn the Boiler ON/OFF for 15mins daily on a Towel Radiator circuit to stop damp smelly towels BUT Boiler History shows no evidence of the call to heat - so Boiler History is wrong by omission ! Please fix sug_rioo1hwhtlbywoz 2025-04-05T08:41:50Z 2025-08-11T08:19:28Z Coming from previous Honeywell system which had an ECO button on the controller. This reduced every temp setting by ?n? degrees (setup parameter value). Had the advantage of a speedy reaction to sunny weather (like this week). where sunshine made things warmer but air temp was still low enough to switch on the heat for a zone? eg?? I feel warm, so why is the heating still on?? sug_shhe1m18twpmpcy 2025-02-18T08:31:29Z 2025-10-20T07:08:15Z the enhanced history in the phone app is very useful in understanding the system. Please add this to the PC app which currently only has a basic history line sug_xzenod29qcvkixw 2025-01-23T12:07:08Z 2025-08-11T08:22:48Z I've installed UFH down and radiators up in my property all the actuators and NeoStat V2 on feed from a thermal store heated by solar thermal, wood burner and backup gas boiler, the property also has secondary return on the DHW. I'm currently using NeoStat V1's with floor probes on, one attached to the return DHW pipe to control the pump and another monitoring the thermal store to control the gas boiler, this gives the option for different running temperatures at different times of day along with remote App monitoring. The issue is that they aren't designed for this and the temperature for the floor temp is capped at 45C. Could a dedicated Pipe/Tank version be considered that works in a similar way to a conventional mechanical stat with options for switching on temp rise and fall, this would open up further uses, a two probe version could monitor flow and return on say a boiler for example as well. sug_chhbwvn1fcnmrb8 2025-01-23T10:09:01Z 2025-08-11T08:22:20Z In the app we can see temperature history and how thermostats operated. We can also export it in CSV format. Would be great if also power consumption data would be available. sug_5ifucw28cyxez92 2025-01-14T13:13:01Z 2025-08-11T08:20:13Z We have a new Heatmiser system - just installed. To confirm which NeoStat is controlling which zone I've had to stick a dymo label to the back of the stat - which is a bit clumsy! Why not display the zone name from the app? May need to limit size of text field - or just display first "n" characters.... sug_zzhchlugym0bss7 2024-12-24T11:34:31Z 2025-08-11T08:23:00Z Adding Hot water priority function So when the Cylinder calls for hot water on the App it will ignore selected and/or all heating zones.. once the cylinder stops calling the heating zones will resume.. This makes it easier/less complex for plumbing and wiring multiple heating demands and retrofit.. Also If you do add higher temperature settings on Sats as some one has requested on here you can add a function whereby once the cylinder has reached a set temperature it ignores hot water priority function and will automatically come back on once the cylinder drops bellow the temperature sug_u260ylhhyqzmfwd 2024-12-03T16:59:34Z 2025-08-11T07:54:30Z Please include option to set Holiday going away time in advance sug_4o04jpcuha9mnyz 2024-11-15T07:28:10Z 2024-11-18T14:47:15Z We have a large house where we have a secondary return system to pump hot water around so you are not waiting a long time for the hot water to reach the tap. This feature consumes a lot of energy if you leave it on for long periods of time. The minimum boost time at the minute is 30 minutes. My request is a boost button so I can configure a predetermined timescale (2 min) for the hot water to get round the system on demand, this is for outside of normal secondary return programmed hours. Currently, I have to go in the app boost it for 30 minutes and then remember to turn it off after two or three minutes. sug_bzct9zyixj2qjpw 2024-11-07T09:57:20Z 2024-11-18T14:48:21Z Hirers are allowed to increase the temperature set point within the preset limits but often fail to reset it when they leave. It would be useful to be able to set the amount of time that the altered setting will be maintained before automatically reverting to the set point. The HOLD facility does this but has to be set on each occasion the temperature is adjusted. sug_ofyj2faconintbu 2024-10-15T05:21:34Z 2024-11-18T14:49:35Z If frost protection failsafe kicks in autmomatically and unnecessarily while away it is a nightmare. I was away for two weeks in the middle of summer when a temp sensor ran low on battery and stopped communicating... it wasn't actually fully dead. Returned to house with internal temperature close to 40C and a massive gas bill. App should tell you if this kicks in and allow you to turn it off if the there is no chamce of frost. Even better perhaps it should check the weather and not activate failsafe frost protection at all when the country is enjoying a summer heatwave. Perhaps only when the forecast temperature is such that there is risk of frost. sug_hrhdrzwxuksf80f 2024-04-26T18:46:37Z 2024-08-12T16:22:01Z Since installing the system I have been signed out as has my wife we go through the very convoluted process of resetting passwords which on most normal sites doesn?t mean that once you?ve reset it, you could take them back to the front page that in addition to the fact that we?re signed out at least once a year Please can you sort you should really want us to be signed in sug_9uhysnyyca204fv 2024-04-22T12:40:01Z 2024-08-12T16:21:25Z This feature is common in commercial controls from around 40 years ago (Landis & Gyr / Siemens OSC21 etc etc. , it allows the owner to dictate , if outdoor ambient temperature exceeds a given set temperature (and differential) this feature could be applied to one or all zones similar to a window/door contact , cutting energy costs during warmer weather , in my case when outside above 12c I can shut off the heating! Currently this is only possible by manual intervention , automatic would take care of this simple add on , greatly improving the Heatmiser experience and energy saving abilities. sug_vanyamwfjurm0gu 2024-04-06T14:15:02Z 2024-11-18T14:50:12Z It would be useful to have an optional toggle switch in settings that would allow the Neo app to recognise when a bank holiday was occurring so that the users weekend (Sat & Sun) heating settings would run instead of the Mon or Fri settings. sug_ze7txmnem5ov8ap 2024-03-18T12:55:00Z 2024-08-12T16:22:42Z More options for thermostat finishes such as antique brass. Currently only black or white possible. sug_qpf2pggrvzstjkx 2024-02-27T11:15:55Z 2024-11-18T14:51:11Z You can add it as a request by going to feedback.heatmiser.com Kind regards Mark James Noel Feb 27, 2024, 09:58 GMT Hi Mark, Thank you for your reply. We have infra red panels in the wall and it would be really good to have a PIR activated option as well as the normal timer and thermostat controls. We have a mobile thermostat square and it doesn?t seem such a stretch to make something similar that is not triggered by temperature but motion. We actually already have a PIR in the bathroom which turns on an infra red mirror with built in lights, and if that could trigger a heatmiser widget that talks to Heatmiser Neo, that may be a workaround. Any thoughts? Either way could I request that this is put on your product development list as I?m sure that many would want this further control on their heating outputs. Kind regards James.. sug_jktv2jnaz64ivpv 2024-02-21T12:17:57Z 2024-08-12T16:23:34Z Currently echo show devices are unable to show any temp details or device control under smarthome tab. Commands are unable to ask for single degree changes in temperature. The integration is very poor. sug_p5shxscj3xal1y6 2024-01-10T11:48:35Z 2024-02-12T09:06:11Z The system should be smart enough to know that if it has called for heat for some time and the measured temperature isn't going up, it likely has a 'heating failure' on its hands. Sometimes that's going to be a big deal, so let the user know. sug_uq4kb8k2gdgq5hc 2024-01-07T12:28:54Z 2024-02-12T09:06:48Z At one location I have a NeoHub Mini HW running 2 zones with radiators and HW plus a hardwired underfloor heating system (6 zones) using NeoStats and NeoHub. It would be nice to see all zones on a single page in the app rather than have to change between hubs on the home page of the app. Ideally one set of profiles could serve both hubs. sug_co45ncb9dwcyjc2 2024-01-01T12:24:02Z 2025-08-11T07:47:55Z At present the differential is set per 'room' (thermostat). It would be useful to be able to change the differential at different times of day or on different days (ie linked to the times on a profile) or be able to change it via a recipe feature. Thanks for considering. sug_atimg3rzqhw7jqj 2023-12-28T20:07:34Z 2024-11-18T14:54:08Z See the attached photo - there?s no way of editing the bottom zone as it?s covered by the icon menu at the bottom sug_w2dlxmsdzpmaplm 2023-12-21T08:17:47Z 2025-08-11T07:57:02Z So the user can see the history of when a hot water cylinder timer was on and off. sug_gzrzxa5tuyqlhsq 2023-12-09T10:22:52Z 2024-11-18T14:53:26Z When supporting many neo installations all in one app, switching away from the app immediately logs the user out of the hub being worked on. Then every time when switching back to the app, you have to log into the hub you were working on, and navigate back to whatever screen you were in. This is very time consuming. Can the neo app be updated not to log the user out when switching away but to stay in whatever screen the user is currently working in. Perhaps an optional timeout parameter could be put in the app (globally for the user account, not per device or hub), so the user can set when the app logs the user out. Eg from never log out to a number of minutes, hours or days. sug_wyyrtxkhfcmibxd 2023-12-06T09:50:33Z 2024-02-12T09:07:50Z App on IOS no longer works just keeps crashing V3.0.60 IOS version 16.7.2 sug_dbhfkenpkdqbqnx 2023-11-16T12:40:15Z 2023-12-05T10:23:49Z The history csv is great for digging into heating usage, but it's missing the external temperature field that's present in the enhanced history in the app. It would be great if this column could be added to the exported csv file. sug_mo7t07pawjhfqba 2023-11-16T09:47:52Z 2023-12-05T10:24:15Z If Hold function is not already running, when selecting hold it automatically enters preset values to increase temp by 0.5C for 30 minutes (or ideally there would be a setting for user to preset these values to their own preference). Nine times out of ten this is the action I use, but have to manually set them every time. If this were implemented it would be quick to initiate Hold for a quick burst of heat by just pushing "Done" without even looking at the values. Obviously if Hold already running, it would just show the current running time and set value for editing as it does now. sug_hrlgvygempjwxg2 2023-11-07T08:31:28Z 2023-12-05T10:25:47Z When operating a Neostat in timer mode, it would be helpful to optionally show the temperature, both on the display and enhanced history in the app. Use case: one Neostat on the landing used to schedule all upstairs radiators with each radiator controlled locally by TRV. Although the temp is not used for control, it is a useful metric for monitoring. sug_r8b1uwzuobavi44 2023-11-06T13:21:56Z 2023-12-05T10:25:47Z It will be really helpful if there is a heat leak alarm which will be active if there is a sharp drop in the temperature after the room temperature had reached the setpoint and the heating is turned off automatically. If there was open window in the room which was forgotten or if the room has poor insulation, the alarm will enable the homeowner to find the fault and do the fixing. And this alarm can be used to prove the problem is not with the heating elements, rather its with the insulation or something else. sug_7fxbktbguqilq2t 2023-10-28T14:36:06Z 2023-12-05T10:26:10Z You can see how long the heating has been on per zone, by looking at the extended history, but you can't see all zones as an overview sug_saj4uqpnxb2bumd 2023-10-25T09:16:52Z 2025-10-20T07:12:50Z Add time zone number (1-4) next to Set to aid checking when cycling through. More obvious than recurring Wake/Leave times. sug_f5gz4qmem9mmcbk 2023-10-18T11:34:19Z 2024-11-18T14:52:58Z Please enable the grouping of neo thermostats in to master/slaves whereby the temperature measurement is either a) averaged across multiple neo thermostats in the group b) taken from the master neo thermostat in the group. This is required where multiple thermostats are installed within a large open plan area controlling multiple electric heaters. This should then enable the space to be heated more efficiently instead of each part of the area being controlled independently. Currently I am finding that certain sections of the open plan area are heating when other areas haven't reached the low setpoint for switching on. I tried purchasing the wireless air sensors in the hope of pairing to multiple neo stats , but unfortunately this isn't possible . Additionally, if any temperature adjustments on a master/slave thermostat can be repeated across all master/slave devices in the group, that would be beneficial, but less critical than having a common temperature measurement. Thank you. sug_vgeu9dpk6vjdis3 2023-10-16T17:52:44Z 2023-12-05T10:27:39Z The neoStat 2 is ludicrously over-complex. I'd be willing to bet that 99% of your customers don't use the holiday option or the timer option and just use the app, which is simple to use. Don't forget also that a large number of your users did not grow up with computers so don't have the automatic following of the logic patterns of a younger person and they are nervous of fiddling with such a complex setup. I dread to think what's going to happen when I'm 95 and suffering from dementia. I would happily throw away all the irritatingly complex neoStat 2s and replace them with a base model that just shows the temperature and allows you to make a temporary change. That's all I need. sug_zfayhwlj8ucyuej 2023-10-04T06:40:48Z 2023-10-09T08:10:13Z An app notification this has happens would be useful to aid investigation into lot goal fails far mode and wasted energy use/cost sug_ekqz7hql16vkcob 2023-10-03T08:02:11Z 2024-11-18T14:54:36Z Actions available to Alexa Routines are limited to setting a temperature. Request addition of setting mode (standby, auto etc). Am trying to implement a workaround using Alexa routine to implement a delay in triggering a call for heat in response to a sudden rush of cold air / drop in air temperature (door opening), to allow the underfloor thermal mass to reheat the room without need to add heat. Plan is alexa routine with trigger on a door sensor to set neostat(s) to standby, and then set to on after 15/20 minutes. Am currently unable to do this. This is only a workaround and would be preferable to implement a delay function in the Heatmiser app (have upvoted that suggestion sug_ystobtplldh4fnv 2023-09-26T06:52:47Z 2023-10-09T08:07:23Z Neohub does not work with Three?s 5G router. Either a workaround or IPv6 support would be great. sug_wpgfurxtmu9wswg 2023-08-15T08:07:19Z 2024-10-29T16:02:59Z I'm a homeowner looking to buy Heatmiser setup and your website doesn't guide me on what I need to buy. I can see you have a vast range of products but it wasn't helpful. If I take the example of tado website they do ask questions and make suggestions based on the information consumer put it and this help a lot in decision-making before reaching out to professional installers for further discussions. sug_xiptrbcdav48owh 2023-08-08T10:57:34Z 2024-11-18T14:52:46Z I have used Heatmiser stats for many years and happy with the products I have recently moved into a property that has antiquated Danfoss TP5 battery stats that I would like to upgrade These stats are basically a simple thermostat that operates a relay the latter used to complete a circuit to trigger the heating pump I was hoping to use the Neo Air V3 but have been informed that these operate by RF only and require a UH8. As I have 12 TP5 this is not a practical solution for me Why do you not produce a battery operated mechanically switching thermostat? Any plans to do so? sug_fkovt7sglng3z1n 2023-07-05T07:39:53Z 2023-07-12T11:40:53Z Like the mediteranean countries, they mop the floors in the mornings with cold water to keep the floors cool in hot weather. I am proposing to install and Chilled Water Heat Exchange using a diverter on the flow and return connected to the UF Manifold. This would permit me in the summer months to turn off the boiler to the UF system by the diverter and use the Chilled Water Heat Exchange to chill the water before circulating round the underfloor heating pipework. I understand this is far more efficient than air conditioning and is ideal for the UK Climate. I therefore request the firmware/software for the Heatmiser system (UH8 and NeoStat V2) be updated to allow to invert the heating controls to permit cooling controls (i.e. when temp is exceeded in a room, call for cooling by opening up actuator). sug_ua0aicdvskfjc5n 2023-06-12T00:30:57Z 2023-07-12T11:41:40Z The current wireless thermostat is not always stable as the zigbee frequency interferes with wifi. Having a wireless thermostat use wifi would correct this issue. Maybe the thermostat could be plugged to a main socket directly? A bit like a neoplug? sug_ikilulldsfconrr 2023-05-23T14:45:07Z 2023-05-24T14:04:59Z Enable neoHub mini to be slaved off of an existing neoHub so that its stats are seen as belonging to the neoHub. Effectively, the mini would just join the mesh of the neoHub, also all communications over the internet would be via the neoHub, which can have a more secure wired connection. In some cases, the home system will include elements that need both the neoHub (UFH) and mini (hot water and radiator zones) and it would be good to see them at one location rather than have to switch locations to see the elements of your heating system, especially if there are other locations too. sug_qr1aiefpv4lakzq 2023-05-05T16:33:17Z 2023-05-09T12:44:03Z If you miss the low battery indicator and battery life runs out the safe mode is activated. This means the heating automatically comes on for 12 minutes every hour even if it isn?t required wasting energy. It would be useful if there was an indicator of remaining battery life at all times. This would be particularly useful when away (e.g holiday) so you could make sure none would fall into safe mode whilst away. sug_sgigi36s4ukwx3j 2023-04-17T08:36:33Z 2023-05-09T12:44:37Z If in Heatmiser Ne app the thermostat is set to "Standby/Away" (with other words heating system off), In HomeKit it show as "On" (with other words Standby/Away is "on'). On the web I see some people understand this others (including my wife!) find it confusing. Why does HomeKit shows e.g. "Bedroom Floorheating set to 21", when floor heating is "on" and Homekit shows "Livingroom Floorheating All On" when it is set to "Standby/Away"? See attached pics. Since some people find it logical and other confusing I propose a toggle switch within the Heatmiser App like LeGrand/NetAtmo offers.